1. Payment Methods Accepted

• Credit and Debit Cards (Visa, MasterCard, AMEX, etc.).
• Bank Transfers.

2. Payment Terms

• The cardholder must be one of the passengers when making an online payment.
• Fares are guaranteed only upon ticket issuance, not upon payment submission.
• Full payment is required before services/products are provided.
• Deposits may be required upfront, with the balance due before delivery.
• Installment plans may be available upon agreement.
• Payments must be completed within the agreed timeframe.
• Hotel, car rental, and tour bookings are confirmed only upon sending the complete confirmation details to the email provided during reservation. In some cases, prepayment may be required for confirmation.

3. Currency & Exchange Rates

• All transactions are processed in the company’s preferred currency.
• Exchange rate fluctuations may affect international payments.

4. Late Payment & Penalties

• Late fees may apply to overdue payments.
• Services may be suspended until full payment is received.

5. Refund & Cancellation Policy

• Refunds may be granted based on service/product type and terms.
• Certain fees e.g. deposits, administrative charges may be non-refundable.
• Cancellation charges may apply, depending on the terms of service.

6. Security & Data Protection

• All transactions are encrypted for security.
• Customer payment details are not stored without consent.
• Adherence to applicable data protection regulations.

7. Dispute Resolution

• Payment disputes must be raised within 24 hours.
• The company will investigate and resolve disputes within a set timeframe.